Terms of Use

Last updated: September 7, 2026

These Terms of Use govern your access to and use of xoreliune.com and its related website services.

By accessing or using this website, you agree to these Terms of Use.

1. Website Operator

Brand Name:
Xoreliune

Legal Company Name:
Nanjing Fulucheng Technology Co., Ltd.

Business Address:
Room 129-2, Building 11, No. 521-1 Ningliu Road, Changlu Subdistrict, Jiangbei New Area, Nanjing, Jiangsu Province, China

Customer Support Email:
service@xoreliune.com

Customer Service Phone:
+852 5765 4321

Xoreliune is owned and operated by Nanjing Fulucheng Technology Co., Ltd.

2. Permitted Use

You may use our website for legitimate purposes, including:

Viewing products
Reviewing product information
Placing orders
Using available customer account functions
Contacting customer support
Requesting shipping assistance
Requesting returns or refunds

Your use of the website must comply with applicable laws and these Terms.

3. Prohibited Activities

Users must not:

Attempt unauthorized access to our systems or accounts
Introduce viruses, malware, malicious code, or other harmful material
Circumvent or interfere with website security
Disrupt or attempt to disrupt website operation
Submit fraudulent or unauthorized transactions
Impersonate another individual, business, or organization
Misuse payment systems or payment information
Infringe intellectual property or other legal rights
Scrape, extract, reproduce, or exploit website content in an unlawful manner
Use the website for unlawful, fraudulent, or abusive purposes

We may take reasonable measures to protect the website, our customers, and our systems from prohibited activity.

4. Customer Accounts

Where customer account functionality is available, customers are responsible for maintaining the confidentiality of their login credentials and account information.

You should take reasonable steps to prevent unauthorized access to your account.

Please contact us promptly if you believe that your account has been accessed or used without authorization.

5. Intellectual Property

Unless otherwise stated, website content including:

Brand elements
Product presentation
Photographs
Graphics
Written content
Layouts
Logos
Illustrations
Other creative materials

is owned by, licensed to, or otherwise lawfully used by Xoreliune or Nanjing Fulucheng Technology Co., Ltd.

Such content may not be copied, reproduced, modified, commercially exploited, distributed, or republished without appropriate authorization, except where such use is permitted by applicable law.

Nothing in these Terms transfers ownership of any intellectual property rights to website users.

6. Product and Website Information

We make reasonable efforts to maintain accurate and up-to-date information on xoreliune.com.

However, occasional errors, omissions, or inaccuracies may occur involving:

Product descriptions
Product availability
Pricing
Dimensions
Materials
Photographs
Technical specifications
Website functionality
Promotional information

Where legally permitted, we may correct obvious errors or update information when necessary.

If an error materially affects an order that you have already placed, we will take reasonable steps to contact you and provide an appropriate solution.

7. Third-Party Services

Our website may rely on third-party service providers for services including:

Ecommerce infrastructure
Payment processing
Shipping
Fulfillment
Analytics
Marketing
Customer support
Fraud prevention
Website hosting
Website security

These third-party providers may process information or provide services under their own terms, privacy policies, and legal obligations.

Our use of personal information is further described in our Privacy Notice.

8. Website Availability

We aim to maintain reliable access to xoreliune.com.

However, uninterrupted or error-free access cannot be guaranteed.

Temporary interruptions may occur because of:

Scheduled maintenance
Technical problems
Network disruptions
Third-party service interruptions
Security events
System upgrades
Circumstances outside our reasonable control

We may also modify or update website functionality where reasonably necessary.

9. Website Security

Users must not attempt to:

Circumvent website security
Disable security features
Gain unauthorized access
Damage website systems
Overload website infrastructure
Interfere with network operation
Access restricted systems or information without authorization

We may restrict access where reasonably necessary to protect the website, customers, payment systems, or other users.

10. Disclaimer

To the extent permitted by applicable law, the website and its related online functionality are provided on an "as available" basis.

We do not guarantee that every website feature will always operate without interruption, delay, or technical error.

Nothing in this section excludes or limits any mandatory warranty, legal remedy, statutory guarantee, or consumer right that cannot lawfully be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Xoreliune and Nanjing Fulucheng Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to use, the website.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms excludes or restricts liability for matters where such exclusion or restriction is prohibited by applicable law.

12. Suspension or Restriction

We may temporarily or permanently restrict access to the website or certain website functionality where reasonably necessary because of:

Fraud or suspected fraud
Security concerns
Illegal activity
Serious misuse of the website
Material violations of these Terms
Unauthorized access attempts
Threats to website operation
Abuse of payment or customer account systems

Where reasonably possible and appropriate, restrictions will be proportionate to the relevant issue.

13. Force Majeure

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including:

Severe weather
Natural disasters
Major transportation disruption
Network outages
Government actions
Emergency conditions
Significant supply-chain disruption
Carrier interruptions
Infrastructure failures

This provision does not remove or limit mandatory consumer rights that apply under applicable law.

14. Consumer Protection

Nothing in these Terms is intended to deprive customers of mandatory consumer protection rights that cannot legally be waived, excluded, or restricted.

Depending on your place of residence, additional statutory consumer rights may apply.

Where any provision of these Terms conflicts with mandatory consumer protection law applicable to you, the mandatory law will prevail to the extent of that conflict.

15. Severability

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue to apply.

16. No Waiver

Failure or delay in enforcing any provision of these Terms does not automatically constitute a waiver of that provision or any other right.

A waiver will apply only where it is legally valid and applies to the specific circumstances for which it was given.

17. Relationship With Other Policies

These Terms should be read together with our:

Privacy Notice
Shipping Policy
Return Policy
Terms of Purchase

The Terms of Purchase separately govern purchases, payments, order processing, and other transaction-related matters involving products purchased through xoreliune.com.

Where a specific transaction-related matter is addressed in the Terms of Purchase, the Terms of Purchase will apply to that transaction-related matter.

18. Governing Law and Jurisdiction

These Terms of Use are governed by and interpreted in accordance with the laws of the People's Republic of China, without prejudice to any mandatory consumer protection laws that may apply to customers in their country or place of residence.

Any dispute arising from or relating to these Terms, the operation of the website, or the use of xoreliune.com will be subject to the jurisdiction of the competent courts having jurisdiction over the registered place of business of Nanjing Fulucheng Technology Co., Ltd., unless applicable mandatory law provides the customer with the right to bring proceedings in another jurisdiction.

Nothing in this section limits any mandatory consumer rights, remedies, or jurisdictional protections that cannot legally be waived.