Terms of Use

These Terms of Use govern your access to and use of xoreliune.com and its related services.

By accessing or using the website, you agree to these Terms.

1. Website Operator

Brand Name:
Xoreliune

Legal Company Name:
Heyuan Zhixin Technology Co., Ltd.

Business Address:
Room 605, Building 1, Dongjiang Haoyuan, west of Binjiang Avenue and south of Keji 4th Road, Heyuan High-Tech Development Zone

Customer Support Email:
service@xoreliune.com

Xoreliune is owned and operated by Heyuan Zhixin Technology Co., Ltd.

2. Permitted Use

You may use our website for legitimate purposes including:

Viewing products
Reviewing product information
Placing orders
Using available customer account functions
Contacting customer support
Requesting shipping assistance
Requesting returns or refunds

Use of the website must comply with applicable law.

3. Prohibited Activities

Users must not:

Attempt unauthorized access to our systems
Introduce malicious code
Interfere with website security
Disrupt website operation
Submit fraudulent transactions
Impersonate another individual or organization
Misuse payment systems
Infringe intellectual property rights
Scrape or exploit the website in an unlawful manner
Use the website for illegal purposes

4. Customer Accounts

Where account functionality is available, customers are responsible for maintaining the confidentiality of their account credentials.

Please contact us if you believe your account has been accessed without authorization.

5. Intellectual Property

Unless otherwise stated, website content including:

Brand elements
Product presentation
Photographs
Graphics
Written content
Layouts
Logos
Other creative materials

is owned by, licensed to, or lawfully used by Xoreliune or its operator.

Such content may not be copied, modified, commercially exploited, or redistributed without appropriate authorization except where permitted by law.

6. Product and Website Information

We make reasonable efforts to maintain accurate website information.

Occasional errors may occur involving:

Product descriptions
Availability
Pricing
Dimensions
Photographs
Technical specifications
Website functionality

Where legally permitted, we may correct obvious errors.

7. Third-Party Services

Our website may use third-party providers for services including:

Ecommerce infrastructure
Payment processing
Shipping
Fulfillment
Analytics
Marketing
Customer support
Fraud prevention
Website security

Third-party providers may operate under their own terms and privacy policies.

8. Website Availability

We aim to maintain reliable access to xoreliune.com.

However, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur due to:

Maintenance
Technical problems
Network disruptions
Third-party service interruptions
Security events
Circumstances outside our reasonable control

9. Website Security

Users must not attempt to circumvent, disable, damage, overload, or interfere with website security or technical systems.

10. Disclaimer

To the extent permitted by applicable law, our website and related online functionality are provided on an available basis.

Nothing in this section limits mandatory warranties, remedies, or consumer rights.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Xoreliune and Heyuan Zhixin Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential damages arising solely from use of or inability to use the website.

Nothing in these Terms limits liability where limitation is prohibited by applicable law.

12. Suspension or Restriction

We may restrict website access where reasonably necessary because of:

Fraud
Security concerns
Illegal activity
Serious misuse
Material violations of these Terms
Threats to website operation

13. Force Majeure

We will not be responsible for delays resulting from circumstances outside our reasonable control, including:

Severe weather
Natural disasters
Major transportation disruption
Network outages
Government actions
Emergency conditions
Significant supply-chain disruption

This provision does not remove mandatory consumer rights.

14. Consumer Protection

Nothing in these Terms is intended to deprive customers of mandatory legal protections that cannot lawfully be waived.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.